Delivery Information

SAVER DELIVERY 

We offer Saver delivery of £3.99 for Royal Mail Tracked for all orders under £100. We offer free delivery for orders over £100. Orders will normally arrive between 3-5 working daysThis applies only for mainland UK postal addresses. Delivery to the Scottish Highland can take between 5-6 working days to arrive. Any orders placed on a weekend or after 2pm on a Friday, will mean your order will be dispatched on the Monday.

STANDARD DELIVERY 

We offer Royal Mail 24 delivery of £4.99. This applies only for mainland UK postal addresses. Orders will normally arrive between 1-3 working daysOrders will need to be submitted before 2pm Mon - Fri. Delivery to the Scottish Highland can take between 3 - 4 working days to arrive. Any orders placed on a weekend or after 2pm on a Friday, will mean your order will be dispatched on the Monday.

EXPRESS DELIVERY

We offer DPD next working day delivery of £7.99. This applies only for mainland UK postal addresses. Orders will normally arrive the next working day. To ensure next working day delivery; orders will need to be submitted before 4pm Mon - Fri. Next day delivery to the Scottish Highland can take between 3 - 4 working days to arrive.

Working Days are Monday to Friday excluding bank holidays.

Express Delivery lead-time:

Order Day Order Time Delivery Day
Monday Before 4pm Tuesday
Monday After 4pm Wednesday
Tuesday Before 4pm Wednesday
Tuesday After 4pm Thursday
Wednesday Before 4pm Thursday
Wednesday After 4pm Friday
Thursday Before 4pm Friday
Thursday After 4pm Monday
Friday Before 4pm Monday
Friday After 4pm Tuesday
Saturday All Day Tuesday
Sunday All Day Tuesday

 

TRACKING ORDERS 

As soon as your order is dispatched, you will receive a confirmation email with a tracking number. Visit www.royalmail.com or www.dpd.co.uk to track your order. 

Royal Mail will always try to deliver items first time, this may include leaving it at the property in a safe place or with a neighbour, however if this isn’t suitable customers can use the Royal Mail app to stop this from happening at the address.

Royal Mail would then take the item back to the Delivery Office and leave a card with instructions for the customer to collect it.

If you are not at home to accept delivery and you have picked Royal Mail to deliver your parcel, they may deliver your item to a safe place location at the address without a specific instruction from you.

SATURDAY DELIVERIES 

Unfortunately, we do not deliver on a Saturday. 

BANK HOLIDAY DELIVERY 

Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered. 

DELIVERY OF MULTIPLE ITEMS

If you order more than one item, they could be dispatched from different locations and therefore arrive at different times. You will receive dispatch notifications from either Royal Mail or DPD with tracking for each individual parcel.

The tracking number will take you to www.royalmail.com or www.dpd.co.uk to check the whereabouts of your parcel.