Delivery Information

SAVER DELIVERY 

We offer Saver delivery of £3.99 for Royal Mail Tracked for all orders under £100. We offer free delivery for orders over £100. Orders will normally arrive between 3-5 working days but please allow for extra time during this period due to a high volume of orders.This applies only for mainland UK postal addresses.

STANDARD DELIVERY 

We offer Royal Mail 24 delivery of £4.99. This applies only for mainland UK postal addresses. Orders will normally arrive between 1-3 working days but please allow for extra time during this period due to a high volume of ordersOrders will need to be submitted before 2pm Mon - Fri. Delivery to the Scottish Highland can take between 3 - 4 working days to arrive.

EXPRESS DELIVERY

We offer DPD next working day delivery of £7.99. This applies only for mainland UK postal addresses. Orders will normally arrive the next working day. To ensure next working day delivery; orders will need to be submitted before 2pm Mon - Fri. Next day delivery to the Scottish Highland can take between 3 - 4 working days to arrive.

PLEASE NOTE: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday. 

Working Days are Monday to Friday excluding bank holidays 

TRACKING ORDERS 

As soon as your order is dispatched, you will receive a confirmation email with a tracking number. Visit www.royalmail.com to track your order. 

Royal Mail will always try to deliver items first time, this may include leaving it at the property in a safe place or with a neighbour, however if this isn’t suitable customers can use the Royal Mail app to stop this from happening at the address.

Royal Mail would then take the item back to the Delivery Office and leave a card with instructions for the customer to collect it.

If you are not at home to accept delivery and you have picked Royal Mail to deliver your parcel, they may deliver your item to a safe place location at the address without a specific instruction from you.

SATURDAY DELIVERIES 

Unfortunately, we do not deliver on a Saturday. 

TIMING OF ORDERS 

We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days.  
Delivery to remote areas can take an extra 1-2 days. Local weather conditions can also affect delivery time. 
At this time, we ship orders to mainland UK & Scottish Highlands & Islands. We are unable to ship to the Channel Islands, EU and BFPO addresses. 

 

BANK HOLIDAY DELIVERY 

Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.